Frequently Asked Questions
Everything you need to know about your Bont gear and orders.
How do I determine my correct skate size?
Bont skates do not follow standard shoe sizing. We recommend using our online size wizard and measuring your foot in millimeters from the heel to the longest toe for the most accurate fit.
Are Bont boots heat moldable?
Yes, most Bont boots feature our proprietary resin technology that allows for heat molding in a kitchen oven. This helps you achieve a custom, pressure-free fit for maximum performance.
How long does shipping take for custom orders?
Custom-made boots typically take 8-12 weeks to manufacture and ship, as each pair is handcrafted to your specific color and sizing requirements.
What is your return policy for skates?
We accept returns on stock items within 30 days of delivery, provided they are in brand new condition. Please note that custom boots and used items are not eligible for return or exchange.
Do you ship internationally?
Yes, we ship our high-performance skating gear worldwide. Shipping costs and delivery times vary by region and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards, PayPal, and interest-free installment options like Afterpay or Klarna in select regions.